Frequently Asked Questions About DEKAs Vitamins

How Can I Purchase DEKAs Vitamins?

In the US, you can order directly from us, no prescription required, either online via this site or by phone by calling 423-930-9243.


What If I Prefer to Purchase DEKAs Vitamins at a Pharmacy?

In the US, all pharmacies can order DEKA products directly from us by calling us at 423-940-9243. You may need to ask your pharmacist to order DEKAs specifically for you, as it may be considered a specialty item. Let your pharmacist know the frequency you will be purchasing DEKAs, so that they stock this product for you. Some pharmacies prefer to order products from wholesalers. If their wholesaler does not yet stock DEKAs products, they should ask them to begin carrying DEKAs products. If needed, please call us to assist the pharmacy in requesting the wholesaler to carry DEKAs products.


What Are the Product UPC codes?

DEKAs Plus Softgels: UPC: 8 6817600011 4
DEKAs Plus Liquid: UPC: 8 6817600010 7
DEKAs Plus Chewable Tablets: UPC: UPC: 8 6817600015 2

DEKAs Essential Capsules: UPC: 8 6817600012 1
DEKAs Essential Liquid: UPC:UPC: 8 6817600013 8

To obtain product information or to report a serious adverse event, please contact Callion Pharma at 423-930-9243.


What If I Am Not in the United States?

DEKAs vitamins are available in some countries outside of the US, and we are still working on distributors in other countries, please email us at contact@callionpharma.com for specific information.

 

Does Medical Insurance Cover DEKAs Vitamins?

Some insurance carriers or state governmental agencies may cover the cost of DEKAs products. You can request that your doctor or other health professional submit a letter of medical necessity to the appropriate party. This letter should explain the patient’s condition (that results in malabsorption) and the need for the delivery technology used in the DEKAs multivitamins to overcome micronutrient malabsorption.

Do State Medicaid Programs Cover DEKAs Vitamins?

Currently, we are aware that California, Illinois, Indiana, Iowa, Massachusetts, Missouri, Ohio, Pennsylvania, Texas, and Virginia Medicaid programs have coverage for DEKAs vitamins.


Are There Patient Assistance Programs For DEKAs Vitamins?

Yes, the HealthWell Foundation and Abbvie’s CFCareForward Programs cover DEKAs vitamins:

  • The HealthWell is a great resource for patients with insurance coverage but who need some help paying for vitamins. See information on the HealthWell Foundation site for details.  NEW – we can now accept direct orders via Patient ID numbers from HealthWell.
  • Abbvie’s CFCareForward Program now offers DEKAs vitamins at no charge to eligible program participants. You can order now by phone at 855-227-3493 or via the CFCareForward website at: https://www.creon.com/CFPatients/CFCareForward.


What resources are available?

 

Please see the Professional Information page

 

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